Legal Information

This page contains our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy. Please read carefully before placing an order.

Last updated: April 23, 2026 | ZEN ROLLER LLC operates this store as Danishagroconnect. ZEN ROLLER LLC (Entity File No. 201915010336) bears full legal responsibility for all transactions, representations, and obligations made through this store.

Terms of Service

1. Acceptance of Terms

By accessing or purchasing from Danishagroconnect (operated by ZEN ROLLER LLC, Entity File No. 201915010336), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use or purchase from this site.

2. Store Identity & Legal Entity

This store operates under the brand name Danishagroconnect. All legal obligations, contracts, and liabilities are held by ZEN ROLLER LLC, a California limited liability company (Entity File No. 201915010336), located at 314 West Micheltorena Street, Unit 11, Santa Barbara, CA 93101.

3. Products & Descriptions

We sell premium paper boxes and packaging solutions, including gift boxes, favor boxes, decorative storage boxes, and custom packaging. We make every effort to display product colors, dimensions, and details as accurately as possible. Slight variations in color may occur due to monitor settings. Dimensions are approximate.

4. Pricing & Payment

All prices are listed in US dollars (USD). We reserve the right to modify prices at any time without prior notice. Payment is required in full at checkout. We accept major credit/debit cards and other payment methods displayed at checkout. Sales tax is applied where required by law.

5. Order Acceptance

Submitting an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. If an order is cancelled after payment, a full refund will be issued to the original payment method within 5–10 business days.

6. Intellectual Property

All content on this site — including product images, text, logos, and graphics — is the property of ZEN ROLLER LLC or its licensors and is protected by applicable copyright and trademark law. You may not reproduce, distribute, or use any content without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, ZEN ROLLER LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our products or services. Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of California. Any disputes shall be resolved in the courts of Santa Barbara County, California.

9. Changes to Terms

We reserve the right to update these terms at any time. Changes take effect immediately upon posting. Continued use of the site constitutes acceptance of the updated terms.

Privacy Policy

ZEN ROLLER LLC (“we,” “us,” “our”), operating as Danishagroconnect, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

1. Information We Collect

We collect information you provide when placing an order, creating an account, or contacting us, including:

Name, email address, phone number, and billing/shipping address
Payment information (processed securely by our payment provider — we do not store full card numbers)
Order history and product preferences
Technical data such as IP address, browser type, and cookies (via our site analytics)

2. How We Use Your Information

To process and fulfill your orders
To communicate order confirmations, shipping updates, and customer support responses
To improve our website, products, and customer experience
To comply with legal obligations
To send promotional emails if you have opted in (you may unsubscribe at any time)

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share data with trusted service providers (shipping carriers, payment processors, email platforms) solely to fulfill your order or operate our store. These providers are contractually obligated to protect your data.

4. Cookies

We use cookies to enhance your browsing experience, remember cart contents, and analyze site traffic. You may disable cookies in your browser settings; however, some site features may not function properly as a result.

5. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your data during transmission and storage. No method of transmission over the internet is 100% secure, but we take every reasonable precaution to safeguard your information.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. California residents may exercise additional rights under the California Consumer Privacy Act (CCPA). To submit a data request, contact us at [email protected].

7. Children’s Privacy

Our store is not directed toward children under 13. We do not knowingly collect personal data from minors. If you believe a child has submitted personal information to us, please contact us immediately.

8. Contact for Privacy Matters

For any privacy concerns, please contact us at [email protected] or call +1 (805) 705-3866.

Shipping Policy

1. Shipping Destinations

We currently ship to addresses within the United States. At this time, we do not offer international shipping.

2. Shipping Rate

A flat shipping fee of $4.99 applies to all orders, regardless of order size or weight, unless otherwise noted during a promotional period.

3. Order Processing Time

Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or federal holidays will begin processing the next business day. You will receive an order confirmation email immediately after purchase, and a shipping confirmation with tracking number once your order has shipped.

4. Estimated Delivery Time

Standard delivery within the United States typically takes 5–10 business days after shipment, depending on your location. Delivery times are estimates and not guaranteed. Delays may occur due to carrier conditions, weather, or high-volume periods (e.g., holidays).

5. Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress through the carrier’s website.

6. Address Accuracy

Please ensure your shipping address is complete and accurate at checkout. Danishagroconnect is not responsible for delays or non-delivery due to incorrect address information provided by the customer. If you realize an error immediately after placing your order, contact us as soon as possible at [email protected].

7. Lost or Damaged Shipments

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with you to resolve the issue, which may include a replacement or refund at our discretion.

Return & Refund Policy

1. Return Eligibility

We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:

Unused, undamaged, and in their original packaging
Free from signs of wear, odor, or alteration
Accompanied by proof of purchase (order number or confirmation email)

The following items are not eligible for return: items marked as final sale, customized or personalized products, and items returned more than 30 days after delivery.

2. How to Initiate a Return

To initiate a return, please contact us at [email protected] with your order number and reason for return. Our team will respond within 1–2 business days with return instructions and the return shipping address.

3. Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items sent without tracking.

4. Refund Processing

Once we receive and inspect your return, we will notify you by email of the approval or rejection of your refund. Approved refunds are issued to the original payment method within 5–10 business days. Original shipping fees ($4.99) are non-refundable unless the return is due to our error.

5. Exchanges

We do not process direct exchanges. If you would like a different product, please return the original item for a refund (if eligible) and place a new order.

6. Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with a photo of the item and your order number. We will arrange a replacement or full refund at no cost to you, including any return shipping.

7. Order Cancellations

Order cancellations are accepted within 24 hours of placement, provided the order has not yet been shipped. To cancel, contact us immediately at [email protected] or call +1 (805) 705-3866. Once shipped, the order must go through the standard return process.

Have Questions?

Our customer support team is here to help. Reach out through any of the channels below.

Email Us
+1 (805) 705-3866