Privacy Policy

1. Introduction

Welcome to Danishagroconnect (“we,” “our,” or “us”), operated by ZEN ROLLER LLC (Entity File No. 201915010336). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and place an order with us.

By using our site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you voluntarily provide when you:

• Place an order or create an account
• Subscribe to our newsletter or promotional emails
• Contact our customer support team
• Submit reviews or other user-generated content

The types of personal information we may collect include:

• Identity Data: First name, last name
• Contact Data: Email address, phone number, billing and shipping address
• Financial Data: Payment card details (processed securely by our payment providers — we do not store card numbers)
• Transaction Data: Order history, purchase details, and fulfillment records
• Technical Data: IP address, browser type, device identifiers, and usage data collected via cookies and analytics tools

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and returns
• Send order confirmations, tracking updates, and customer service communications
• Send promotional offers and newsletters (only with your consent)
• Improve our website, products, and customer experience
• Prevent fraud and maintain the security of our platform
• Comply with legal obligations and enforce our terms

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. You may control cookie preferences through your browser settings. Please note that disabling certain cookies may affect site functionality.

We may use third-party analytics tools (such as Google Analytics) that collect anonymized usage data in accordance with their respective privacy policies.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only with:

• Service Providers: Trusted third parties who assist in payment processing, order fulfillment, shipping, and website operations — bound by confidentiality agreements
• Legal Authorities: When required by law, court order, or to protect the rights and safety of our customers and business
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to certain legal exceptions
• Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in our emails
• Data Portability: Request a portable copy of your data where technically feasible

To exercise any of these rights, please contact us at [email protected].

8. California Residents — CCPA Notice

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at the information below.

9. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children’s Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our website after any changes constitutes your acceptance of the updated policy.